Privacy Policy

Last updated: January 16, 2026

1. Introduction

K2D (Kar Ke Dekho) is a digital service facilitation platform that helps users prepare and submit applications related to government and utility services. We respect your privacy and are committed to protecting your personal information.

2. Information We Collect

Personal Information
  • Name, mobile number, and email address
  • Documents uploaded by users (such as Aadhaar, PAN, or other IDs)
Technical Information
  • IP address and browser/device information
  • Access logs and session data

We collect only the minimum data required to provide our services.

3. How We Use Your Information

  • To assist in document preparation and service requests
  • To communicate service updates and status
  • To maintain platform security and prevent misuse
  • To comply with applicable legal requirements

We do not use your data for advertising or resale.

4. Use of PAN, Aadhaar & Identity Documents

  • We do not sell, share, or misuse PAN, Aadhaar, or identity documents.
  • Documents are used only for the specific service selected by the user.
  • We do not perform government verification or KYC on behalf of authorities.
  • Documents are not stored permanently unless required to complete the service.
  • Access to uploaded data is restricted and secured.

5. Data Storage & Security

  • Secure servers and encrypted connections (SSL/TLS)
  • Restricted internal access to user data
  • Regular security monitoring and updates
  • Data retained only for operational or legal necessity

6. Data Sharing

We do not sell or rent user data. Information may be shared only:

  • With trusted service partners strictly for service delivery
  • When required by law or legal authorities
  • To protect platform security and prevent fraud

7. User Rights

  • Request access to your personal data
  • Request correction or deletion (subject to legal limits)
  • Withdraw consent where applicable

8. Cookies & Tracking

We use cookies only to maintain sessions, improve user experience, and ensure platform security. You may manage cookies through your browser settings.

9. Third-Party Services

We may integrate third-party tools such as payment gateways or analytics services. These providers operate under their own privacy policies.

10. Legal Compliance

We comply with applicable Indian laws including:

  • Information Technology Act, 2000
  • Digital Personal Data Protection Act, 2023
  • Applicable RBI and regulatory guidelines

11. Children’s Privacy

Our services are intended for individuals above 18 years of age. We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the platform indicates acceptance of the updated policy.

13. Contact Us

For any privacy-related concerns, please contact us via our Contact Us page.